Skip to content
Plate
Plate
For Restaurants

Request Data Deletion

We respect your privacy and your right to control your personal data. If you would like to request the deletion of your data from Plate, please complete the form below.

According to our privacy policy and applicable data protection laws (including GDPR and CCPA), we will process your request within 30 days.

What Data Will Be Deleted?

Upon approval of your deletion request, we will remove:

  • Your account information (name, email, phone number)
  • Profile data and preferences
  • Booking history
  • Personal messages and communications
  • Uploaded photos and profile images
  • Device and usage data linked to your account

What May Be Retained?

We may retain certain data as required by law or for legitimate business purposes:

  • Anonymized data for analytics (not linked to you)
  • Transaction records required for legal compliance
  • Data needed for ongoing legal matters
  • Backup copies (deleted within 90 days)

Submit Deletion Request

Enter the email address associated with your Plate account

Your feedback helps us improve our service

By submitting this request, you confirm that you are the owner of this account and understand that this action cannot be undone.

What Happens Next?

  1. Verification: We will verify your identity by sending a confirmation email to the provided address.
  2. Processing: Once verified, we will process your request within 30 days.
  3. Confirmation: You will receive a confirmation email once your data has been deleted.
  4. Account Closure: Your account will be permanently closed and cannot be recovered.

Alternative Options

Before requesting deletion, you might consider:

  • Temporary Deactivation: Pause your account without deleting your data
  • Privacy Settings: Adjust what data we collect and how we use it
  • Data Export: Download a copy of your data before deletion

These options can be managed in your account settings within the Plate app.

Need Help?

If you have questions about data deletion or need assistance, please contact our privacy team:

Privacy Team

Email: privacy@plate.app

We typically respond within 2-3 business days

This data deletion process complies with GDPR (Right to Erasure), CCPA (Right to Delete), and other applicable privacy regulations. For more information, please review our Privacy Policy.